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6
Reasons Why A Website Is Crucial To Your Business
by: Jamie Kiley
Since
I'm a web designer, I have a tendency to think
everyone understands that having a website is
important. Every once in a while, I have to remind
myself that some people just haven't heard yet!
Why
is having a website such a big deal? Here are
6 reasons:
-
A
website increases your credibility.
Your website has a powerful impact on a potential
customer's confidence in you. A professional
design, well-written copy, helpful product information,
and good contact info can tremendously increase
trust in your company. It lets people know you're
knowledgeable and up-to-date. If you take the
time to develop a good-quality site with helpful
information, visitors will have no choice but
to be impressed.
-
A
website makes your company visible anytime,
anywhere.
As of April 2002, there are roughly 165.8 million
people online in the US alone. Some of them
are looking for your products and services.
With a website, you open yourself up to a world
of opportunity in reaching people who might
not otherwise find you. With the click of a
mouse, anyone can get to your company's website
24/7.
-
A
website makes it easy for people to refer new
customers to you.
For many businesses, referrals are a crucial
source of new customers. Having a website makes
it easy to encourage referrals, because customers
can simply send friends and business contacts
to your site. Website addresses are easier to
remember than phone numbers. Plus, giving people
multiple ways of contacting you makes it more
likely that they will do so.
-
A
website is a powerful sales tool.
Selling your products through an online store
is often a killer way to expand your business.
You have a perpetual, easily-accessed storefront--one
that costs a fraction of a brick and mortar
store and can reach many more people. Effective
sales copy can do an incredible job of hooking
visitors on your products and compelling them
to click that "buy" button.
Even if you can't sell your services directly
over the internet, a website is still a powerful
asset. It's a primer that you use to convince
visitors of why they need your services. You
get them salivating to buy, then invite them
to contact you through your site.
-
A
website increases the value of your advertising.
Adding your website address to all your advertisments,
business cards, and company literature is a
great way to draw potential customers to your
company. Providing a website gives people a
way to act on your message whenever they hear
about you or see an ad for your company. Going
to a website is easier than writing, visiting
a store, or even making a phone call. Customers
get the information at their convenience and
don't have to wait for a salesperson to help
them. Also, it's often more comfortable to visit
a website, because there is no obligation. Visitors
don't feel pressured.
-
A
website helps you stay in contact with potential
customers.
There are frequently people who are interested
in what you have to offer, but they might not
be ready to buy right now. You need to stay
in contact with them so that you immediately
come to mind when they ARE ready. A website
is a great way to facilitate this. You can use
your website to collect email addresses from
visitors. Then you can periodically send out
promotional emails or a newsletter. Staying
in contact keeps your company fresh in visitors'
minds.
Well,
there you have it--6 ways a website benefits your
company and helps you sell more. Do you want to
leave this opportunity to your competitors? Surely
not! Each day you wait, you're letting them establish
themselves online as THE resource in your field.
Stop giving them that advantage!
About
The Author
Jamie Kiley is the editor of Passing Notes, a web
design newsletter. Get a hot, fresh web design tip
delivered to your inbox every two weeks! Sign up
now at http://www.kianta.com
jamiekiley@kianta.com
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